Privacy Policy

Neodigit 3 rue Courtpre, 21850 Saint-Apollinaire Email: site@neodigit.fr

Neodigit is responsible for processing personal data collected on this site.

We collect the following personal data:

Data provided voluntarily:

• First and last name
• Professional email address
• Phone number (optional)
• Company name (optional)
• Project description

Data collected automatically:

• IP address
• Browser type
• Pages visited and visit duration
• Traffic source

This data is collected via contact forms, quote requests and appointment bookings.

Your personal data is processed for the following purposes:

• Contact request management: Responding to your questions and information requests
• Quote management: Preparing and sending personalized commercial proposals
• Appointment management: Organizing and confirming discovery calls
• Site improvement: Analyzing site usage to improve performance
• Commercial communication: Informing you about our services (with your consent)

The legal basis for this processing is:

• Performance of pre-contractual measures (quotes, appointments)
• Your consent (newsletter, commercial communication)
• Our legitimate interest (site improvement, analysis)

Your data may be transmitted to the following recipients:

Internal:

• Neodigit sales team
• Technical team (if necessary for your project)

Subcontractors:

• Host: Vercel Inc. (USA) - Website hosting
• Email service: Resend - Sending transactional emails

We ensure that our subcontractors provide sufficient guarantees to ensure the protection of your data.

Your data is never sold to third parties.

We retain your personal data for the following periods:

• Contact data: 3 years from last contact
• Prospect data: 3 years from collection
• Customer data: Duration of commercial relationship + 5 years (legal obligations)
• Browsing data: Maximum 13 months

At the end of these periods, your data is deleted or anonymized.

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: Obtain confirmation that your data is being processed and receive a copy
• Right of rectification: Correct your inaccurate or incomplete data
• Right to erasure: Request deletion of your data in certain cases
• Right to restriction: Limit the processing of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: At any time, without affecting the lawfulness of prior processing

To exercise these rights, contact us at: site@neodigit.fr

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority): https://cnil.fr

Our site uses cookies for:

Essential cookies:

• Site operation
• Remembering your preferences (language, theme)

Analytical cookies (with consent):

• Traffic analysis
• Improving user experience

You can manage your cookie preferences at any time via your browser settings or our consent banner.

Cookie lifetime: Maximum 13 months

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Secure hosting with Vercel Inc.
• Restricted access to personal data
• Awareness training for our team on data protection

In the event of a data breach likely to result in a high risk to your rights and freedoms, you will be informed as soon as possible.

Some of our subcontractors are located in the United States (Vercel Inc.). These transfers are governed by:

• Standard contractual clauses of the European Commission
• Data Privacy Framework (if applicable)

These guarantees ensure an adequate level of protection for your personal data.

This privacy policy may be updated. The date of the last update is indicated at the top of this page.

We invite you to regularly consult this page to be aware of any changes.

For any questions regarding this privacy policy or your personal data:

Email: site@neodigit.fr Address: 3 rue Courtpre, 21850 Saint-Apollinaire

We are committed to responding to your request within one month.

Data collected:

• Email address
• Language preference
• Date and time of consent
• Subscription source

Purpose: Sending news, tips and information about our services.

Legal basis: Your explicit consent (double opt-in).

Retention period: 3 years from last interaction or until unsubscription.

Your rights:

• Unsubscribe at any time via the link at the bottom of each email
• Request data deletion via site@neodigit.fr